Online Booking System User Interface Screen 1
bookinglab icon logo - online booking system

Course booking

Say goodbye to long, form-based processes & limited 9-to-5 access. Say hello to 24/7 self-service & instant access.

bookinglab logo - showing online booking system icon

Course management

Whether your course is in-person or virtual, one-off or recurring, free or paid — we’ve got you covered

Staff User Interface For Online Booking System

Quick & easy self-service

Citizens & staff can book on to a course at any time, on any device, in 60 seconds or less.

Citizens can book tickets to an event at any time, on any device, in 60 seconds or less.

Amend a booking in 20 seconds or less & places will be automatically re-allocated to someone on the waiting list.

Attendees can check in via tablet or kiosk using a clean & simple interface.

Online Booking System User Interface Screen 1
Council Booking Platform User Interface 5
Staff Interface For Online Booking System
Online Booking System Customisable User Interface
Online Booking System Staff Interface Screen 1

Focus on what matters & automate the rest

Set rules around booking, pricing, waiting lists & more —then let the system take care of scheduling, resourcing, payments & comms.

Easily create, edit & manage multiple courses, locations, resources & attendees in a single admin view.

Give your attendees the choice of receiving their tickets via PDF, barcodes, e-tickets & more.

Set up automated comms flows for trigger events like confirmations, reminders, follow-ups & feedback.

Reduce wasted capacity with waiting lists, automated reminders & same-day bookings.

Simple data, smarter decisions

You’ll have all the data you need to align resources with demand & reduce unnecessary spending.

Online Booking System Staff Interface Screen 1
G-Cloud Online Booking System
Council Booking Platform User Interface

Course booking software built for the public sector

We’ve worked with our community to create a course booking system that is proven to save staff time, improve course delivery & cut costs.

We’re a G-Cloud 13 Supplier — so you can purchase with ease, speed, and confidence

View our listings

Your course booking system will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.

We’ll configure & implement your event booking system in 14 days or less — without burdening your IT team.

From white-label branding, custom URLs & tailored notifications to bespoke steps, rules & processes — you’ll get a course booking system that works for you.


Connect your online course booking system with payment gateways, digital experience platforms, chatbots, enterprise apps & more.

Trusted by the public sector
bookings for over 60 council departments
Learn more about how we've helped public sector organisations improve user experience, save time & cut costs. 
Kent County Council 
user satisfaction rate.
Since implementing an online booking system, KCC has achieved a 96% user satisfaction rate.


Check out a few of our most frequently asked questions. 

All our course booking systems are optimised for mobile, meaning that users can make & manage bookings on the go. While we do not have a dedicated mobile course booking app, you can use our booking platform on any mobile browser.

No, this is due to the level of customisation that goes into configuring bespoke course booking software. However, we offer discounted pilots so you can experience the value of our training course booking platform before rolling it out completely.

The course booking platform has three main components:

The user journey: a clean & simple process that enables users to book on to a course. You’ll be able to customise this journey to add additional steps, questions & rules.

The admin portal: here, you can create, edit & manage multiple courses, locations, resources & attendees. You can also edit resources & availability, create new locations & services, run custom reports & generate automated notifications.

The integration layer: this allows you to integrate course bookings with your existing digital experience platform, enterprise apps, payment gateway, SSO & more.
This course booking system is built specifically for the public sector using data from over 20 million citizen interactions. Key features include:

• Ability to handle complex scheduling & resourcing requirements

• Scalable, flexible & secure

• Complex booking rules, processes & logic

• Multi-channel orchestration

• Ability to handle high booking volumes

• Advanced Reporting


• Ability to customise & automate communications

• Compliance with the WCAG 2.2 AA & much more
Yes. While our core offering only includes the course booking system, our software uses a REST API, meaning that you can easily integrate payment gateways like Capita, Civica, GOV.UK, WorldPay, HeyCentric, Stripe, PayPal & more.
With the right course management software, you will improve course delivery, save time & cut costs.
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