Optimise your workspace & improve the staff experience with our workspace management platform.
Say goodbye to long, form-based processes & limited 9-to-5 availability. Say hello to 24/7 self-service & instant access.
Your citizens & staff can make a booking at any time, on any device, in 60-seconds or less. They can amend their booking with just three clicks if their situation changes.
Empower citizens to access, book & use services how, when & where they feel comfortable by integrating your in-person, virtual & over-the-phone channels.
Keep your citizens in the loop with personalised communications & collect feedback with customisable surveys.
Say goodbye to time-consuming admin & wasted capacity. Say hello to real-time visibility, lightning-quick admin & data-driven resource allocation.
Easily manage appointments for multiple channels, services & locations with custom booking rules & an AI-powered scheduling engine.
You’ll have all the data you need to align resources with demand, reduce unnecessary spend & deliver seamless citizen experiences.
You’ll be able to view & manage bookings, edit your service details & easily communicate with citizens — all in real-time.
We’ve used data from over 20 million citizen interactions to create standardised booking journeys optimised for the public sector.
Increase digital adoption, generate revenue & reduce the cost to serve with a council booking platform that works for your citizens & staff.
We’re a G-Cloud 14 Supplier — so you can purchase with ease, speed, and confidence.
Your booking solution will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.
From white-label branding, custom URLs & tailored notifications to bespoke functionality, rules & processes — you’ll get a booking platform that works for you.
Accessibility, security, and trust are at the heart of everything we do.
Connect your online booking system with payment gateways, digital experience platforms, chatbots, enterprise apps & more to deliver a seamless citizen experience, save staff time & remove silos.
Find out how we’ve helped 60 council departments & 50 public health clinics improve access to services & reduce the cost to serve with online booking software.
Check out some of our most frequently asked questions.
The booking platform has three main components:
The user journey: a clean & simple booking process that allows users to book quickly. You’ll be able to customise this journey to add additional steps, questions & rules.
The admin portal: here, you can manage bookings for multiple channels, services & locations. You can also edit resources & availability, create new locations & services, run custom reports & generate automated notifications.
The integration layer: this allows you to integrate bookings with your existing digital experience platform, enterprise apps, payment gateway, content management system & more.
Our online booking software is built specifically for the public sector using data from over 20 million citizen interactions. Key features include:
• Ability to handle complex scheduling & resourcing requirements
• Scalable, flexible & secure
• Complex booking rules, processes & logic
• Multi-channel orchestration
• Ability to handle high booking volumes
• Advanced reporting
• REST APIs
• Ability to customise & automate communications
• Compliance with the WCAG 2.2 AA & much more
