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Workspace Management Platform

Optimise your workspace & improve the staff experience with our workspace management platform.

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Improve access to your services

Say goodbye to long, form-based processes & limited 9-to-5 availability. Say hello to 24/7 self-service & instant access.

Your citizens & staff can make a booking at any time, on any device, in 60-seconds or less. They can amend their booking with just three clicks if their situation changes.

Empower citizens to access, book & use services how, when & where they feel comfortable by integrating your in-person, virtual & over-the-phone channels.

Keep your citizens in the loop with personalised communications & collect feedback with customisable surveys.

Online Booking System User Interface Screen 1
Online Booking System User Interface Screen 3 For Virtual Appointments
Online Booking System Staff Interface Screen 1
Staff User Interface For Online Booking System
Online Booking System Staff Interface Screen 1
Staff Interface For Online Booking System

Save time & reduce the cost to serve

Say goodbye to time-consuming admin & wasted capacity. Say hello to real-time visibility, lightning-quick admin & data-driven resource allocation.

Easily manage appointments for multiple channels, services & locations with custom booking rules & an AI-powered scheduling engine.

You’ll have all the data you need to align resources with demand, reduce unnecessary spend & deliver seamless citizen experiences.

You’ll be able to view & manage bookings, edit your service details & easily communicate with citizens — all in real-time.

An online booking system built for the public sector.

We’ve used data from over 20 million citizen interactions to create standardised booking journeys optimised for the public sector.

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G-Cloud Online Booking System
Online Booking System Customisable User Interface

Do more with less

Increase digital adoption, generate revenue & reduce the cost to serve with a council booking platform that works for your citizens & staff.

We’re a G-Cloud 13 Supplier — so you can purchase with ease, speed, and confidence.

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Your booking solution will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.

From white-label branding, custom URLs & tailored notifications to bespoke functionality, rules & processes — you’ll get a booking platform that works for you.

One online booking system for all of your services & resources.

Standardise your tech stack by managing appointments, events, resources, queues & comms in one citizen engagement platform.


Easily make & manage a high volume of bookings for different services, channels & locations.


Manage every aspect of your virtual/in-person events & make it easy to self-serve.


Make & manage bookings for your desks, rooms, parking & equipment


Collect & analyse data to reduce wasted capacity & improve the citizen experience.


Connect your online booking system with payment gateways, digital experience platforms, chatbots, enterprise apps & more to deliver a seamless citizen experience, save staff time & remove silos.

Trusted by the public sector
bookings for over 110 public sector departments
Learn more about how we've helped public sector organisations improve user experience, save time & cut costs. 
Kent County Council (KCC)
generated in annual cost savings
Since implementing an online booking system, KCC has generated annual cost savings of £150,000 across their waste management services.

A bit about us & our approach.

Find out how we’ve helped 60 council departments & 50 public health clinics improve access to services & reduce the cost to serve with online booking software.


Check out some of our most frequently asked questions.

The booking platform has three main components:

The user journey: a clean & simple booking process that allows users to book quickly. You’ll be able to customise this journey to add additional steps, questions & rules.

The admin portal: here, you can manage bookings for multiple channels, services & locations. You can also edit resources & availability, create new locations & services, run custom reports & generate automated notifications.

The integration layer: this allows you to integrate bookings with your existing digital experience platform, enterprise apps, payment gateway, content management system & more.

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Our online booking software is built specifically for the public sector using data from over 20 million citizen interactions. Key features include:

• Ability to handle complex scheduling & resourcing requirements
• Scalable, flexible & secure
• Complex booking rules, processes & logic
• Multi-channel orchestration
• Ability to handle high booking volumes
• Advanced reporting
• Ability to customise & automate communications
• Compliance with the WCAG 2.2 AA & much more

All of our booking systems are optimised for mobile, meaning that your citizens & staff can make & manage bookings on the go. While we do not have a dedicated mobile booking app, you can use our booking platform on any mobile browser.
No, this is due to the level of customisation that goes into developing a booking system that meets the needs of different citizens, councils, departments & clinics. However, we do offer heavily discounted pilots so that you can experience the value of our booking software before rolling it out completely.
In short, yes. While our core offering only includes the online booking system, our software uses a REST API, meaning that you can easily integrate payment gateways like Capita, Civica, GOV.UK, WorldPay, HeyCentric, Stripe, PayPal & more.
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