Transform how you interact with patients at every stage of their journey with powerful patient
engagement tools.
Optimise your workspace & improve the staff experience with our workspace management platform.
Easily manage a high volume of bookings for multiple channels, services & locations with custom booking rules & an AI-powered scheduling engine.
You’ll have all the data you need to align resources with demand & reduce unnecessary spending.
You’ll be able to view & manage bookings, edit your service details & communicate with patients at every stage of the care process.
Reduce the time patients spend on-site with virtual queuing & service schedules optimised by AI.
Send automated pre-and-post appointment instructions, booking confirmation & personalised reminders via email & text.
Collect patient information with custom booking questions & limit pathways based on the responses given.
Make, manage & host virtual appointments in one place with integrations to MS Teams & Zoom.
Make (or amend) a booking anytime, on any device, in 60 seconds or less.
Empower patients to access, book & use services how, when & where they feel comfortable by integrating your in-person, virtual & over-the-phone channels.
Keep your patients in the loop with automated communications & collect feedback with customisable surveys.
Track usage, monitor outcomes & continually improve your service to increase first-time resolution rates.
Learn how BCUHB have used this tech stack to save £120,000 per annum & reduce complaints by 80%.
We’ve used data from over 20 million user interactions to create standardised booking journeys optimised for healthcare.
We’re a G-Cloud 13 Supplier — so you can purchase with ease, speed, and confidence.
Your booking solution will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.
From white-label branding, custom URLs & tailored notifications to bespoke functionality, rules & processes — you’ll get an NHS booking platform that works for you.
Connect with patient record systems, NHSmail, calendar apps, digital experience platforms, chatbots, enterprise apps & more.
Check out a few of our most frequently asked questions.
The healthcare booking platform has three main components:
The user journey: a clean & simple process that enables patients to book an appointment. You’ll be able to customise this journey to add additional steps, questions, rules & validation criteria.
The admin portal: here, you can manage bookings, edit availability, configure rules, manage schedules, run reports, generate automated notifications & more.
The integration layer: this allows you to integrate healthcare bookings with your existing patient record systems, NHSmail, calendar apps, digital experience platforms, chatbots, enterprise apps & more.
• Your patients can self-serve 24/7 & access healthcare services via their preferred channel.
• Your staff can easily manage complex scheduling & resourcing requirements.
• Patients benefit from more frequent communications that are relevant & personalised.
• By automating time-consuming admin processes, you'll save your staff time.
• Your patients can provide feedback & help to co-create services.
• You’ll drastically reduce no-shows.
• Your staff will have access to all the data they need to minimise wasted capacity & reduce the cost to serve.
• You’ll be able to spread demand evenly & improve resource planning.
