Easily manage a high volume of bookings for multiple channels, services & locations with custom booking rules & an AI-powered scheduling engine.
You’ll have all the data you need to align resources with demand & reduce unnecessary spending.
You’ll be able to view & manage bookings, edit your service details & communicate with patients at every stage of the care process.
Reduce the time patients spend on-site with virtual queuing & service schedules optimised by AI.
Send automated pre-and-post appointment instructions, booking confirmation & personalised reminders via email & text.
Collect patient information with custom booking questions & limit pathways based on the responses given.
Make, manage & host virtual appointments in one place with integrations to MS Teams & Zoom.
Make (or amend) a booking anytime, on any device, in 60 seconds or less.
Empower patients to access, book & use services how, when & where they feel comfortable by integrating your in-person, virtual & over-the-phone channels.
Keep your patients in the loop with automated communications & collect feedback with customisable surveys.
Track usage, monitor outcomes & continually improve your service to increase first-time resolution rates.
We’ve used data from over 20 million user interactions to create standardised booking journeys optimised for healthcare.
Your booking solution will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.
From white-label branding, custom URLs & tailored notifications to bespoke functionality, rules & processes — you’ll get an NHS booking platform that works for you.
Connect with patient record systems, NHSmail, calendar apps, digital experience platforms, chatbots, enterprise apps & more.
The healthcare booking platform has three main components:
The user journey: a clean & simple process that enables patients to book an appointment. You’ll be able to customise this journey to add additional steps, questions, rules & validation criteria.
The admin portal: here, you can manage bookings, edit availability, configure rules, manage schedules, run reports, generate automated notifications & more.
The integration layer: this allows you to integrate healthcare bookings with your existing patient record systems, NHSmail, calendar apps, digital experience platforms, chatbots, enterprise apps & more.
• Your patients can self-serve 24/7 & access healthcare services via their preferred channel.
• Your staff can easily manage complex scheduling & resourcing requirements.
• Patients benefit from more frequent communications that are relevant & personalised.
• By automating time-consuming admin processes, you'll save your staff time.
• Your patients can provide feedback & help to co-create services.
• You’ll drastically reduce no-shows.
• Your staff will have access to all the data they need to minimise wasted capacity & reduce the cost to serve.
• You’ll be able to spread demand evenly & improve resource planning.