Say goodbye to long, form-based processes & limited 9-to-5 access. Say hello to 24/7 self-service & instant access.
With session filters, location optimisation, multi-basket bookings & more, families can find, book & pay for appropriate sessions at any time on any device in 60 seconds or less.
Make it easy for families to regularly access the support they need with a My Account feature that allows them to manage upcoming bookings, view past bookings, edit their information & communicate with staff.
Set up automated communication flows for trigger events like booking confirmation, reminders & pre-and-post-session guidance.
Set rules around booking restrictions, pricing, ticketing & waiting lists. Then, let the system handle scheduling, resourcing, payments & comms.
Get a real-time view of your service, cut back on costly service channels & save staff time by automating the collection & validation of information.
Easily create, manage, market & host in-person, virtual, free, paid, single or recurring sessions for multiple dates & locations in an easy-to-use admin portal.
Monitor usage, collect feedback & continually adapt your service to increase uptake, align resources with demand & improve the experience for families.
From the features & functionality to the UX design & styling, this system is designed to help councils improve the delivery of their Family Hubs service.
Improve the usability of your service with a Family Hubs booking system built on the Government Digital Service Design Principles.
Your booking system will meet the WCAG 2.2 AA & comply with ISO 27001, GDPR & more. You’ll also benefit from a guaranteed up-time of 99.95% or higher.
We’ll get you up & running in 14 days or less
— without burdening your IT team.
Connect your Family Hubs booking system with payment gateways, digital experience platforms, notification services & more.
Our Family Hubs booking system is optimised for mobile, meaning that your citizens & staff can make & manage bookings on the go. While we do not have a dedicated mobile booking app, you can use our Family Hubs booking platform on any mobile browser.