Kent County Council has increased Monthly Recycling Rates by 5% & saved £150,000 a year since implementing this HWRC booking system.
Western Riverside Waste Authority has saved over £200,000 since implementing this HWRC booking system.
Easily manage a high volume of bookings and payments for multiple locations, waste streams & vehicle types in a single admin view.
Spread demand evenly with optimised visitor slots, custom booking rules & AI-powered scheduling.
Set rules to determine who can use your site, what waste they can tip & how often they can do so — then let the booking system take care of approvals, scheduling & comms.
You’ll have all the data you need to align resources with demand, track waste streams & cut costs.
Stop service misuse with booking rules, address lookup, blocklist functionality & data validation.
Automate vehicle access with integration to ANPR or manage users with our on-site check-in app — the choice is yours.
We've worked with stakeholders from over 70 HWRCs to develop a new DIY Waste Module that will help you manage recent legislation changes & recoup losses.
Set rules to limit residents to two 50L rubble sacks per week (or your chosen equivalent). Cap usage at four visits per month & reduce out-of-borough tipping with address lookup.
Get detailed reports on the frequency, amount & type of DIY waste disposed of per household. See top users by waste stream, revenues, & much more.
Generate automated comms & web journey prompts informing users they have hit disposal limits to stop wasted journeys & reduce carbon emission outputs.
Duration options will update dynamically based on the type/volume of waste a user selects. This is to encourage users to visit less frequently but with more waste.
We’re a G-Cloud 13 Supplier — so you can purchase with ease, speed, and confidence.
Citizens can make, amend or cancel a tip booking on any device in 60 seconds or less.
Meet the expectations of modern citizens with same-day bookings, 24/7 self-service & no queues.
Assign schedules, rules & resources on a site-by-site basis to increase efficiency.
Shut your site(s) at short notice & quickly notify citizens with bulk cancellations & automated comms.
From white-label branding & personalised notifications to custom rules & processes — you’ll get a HWRC booking system that works for you.
We’ve worked with over 70 Household Waste Recycling Centres to create standardised booking journeys optimised for citizens & staff.
Your HWRC booking system will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.
You’ll get all the core features you need to improve the citizen experience & increase site efficiency — at a price that reflects public sector budgets.
We’ll get you up and running in 14 days or less — without burdening your IT team.
Connect your HWRC booking system with payment gateways, access systems, communication platforms, calendar tools & more to automate your workflow.
The booking system has been well received. In a recent survey of 9,000 residents, 97.5% of respondents found the system “extremely” or “quite easy” to use.
The trial has been a huge success, with less noise from cars on the road, less pollution, fewer queues blocking our entry/exit and much more perceived control.
Residents can easily cancel any unwanted bookings so that these can be made available to someone else, allowing our sites to operate more efficiently.
Check out a few of our most frequently asked questions.
All of our HWRC booking systems are optimised for mobile, meaning that your citizens & staff can make & manage bookings on the go. While we do not have a dedicated mobile booking app, you can use our booking system on any mobile browser.
No, this is due to the level of customisation that goes into configuring the booking platform. However, we offer discounted pilots so you can experience the value of our HWRC booking system before rolling it out completely.
