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You can better understand customers, improve their on-site experience, and increase efficiency.

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Make and manage appointments in real-time.
Your customers and staff can make and manage appointments on-site so that you can reduce wait times, improve your resource allocation, and collect actionable data.
How does it work?
Your customers will arrive on-site — select the service they need and book a slot using the device provided — they’ll return at the time of their appointment and get to see the right staff member without having to wait around on-site.
Better understand your service.
You’ll get a better understanding of which services are most popular, the length of each interaction, the utilisation of your staff, your busiest times, and your performance against KPI’s — helping you to optimise resource allocation, better manage on-site capacity, and improve the visitor experience.
Make it easy for your customers to self-serve.
With 6 clicks, your visitors can book an appointment on-site. With 3 clicks, they can cancel, amend, or reschedule that appointment from anywhere, on any device, in real-time. It’s that simple.

Improve on-site experience.

Your customers don’t have to wait around on-site, they get assigned to a staff member based on their specific needs, and they receive a personalised experience thanks to the data you capture in the booking journey.

Manage appointments on the go.

Your staff can manage all of their appointments in one place using a simple drag-and-drop interface and a configurable, real-time calendar view. The best part? They’ll be able to do it in 30 seconds, using any internet-connected device.

Better manage on-site capacity.

You’ll be able to control the number of people on-site at any one time — helping you guarantee visitor safety, provide better customer service, and ease the pressure on your staff.

Increase your efficiency with simple data.
You can collect data that helps you better understand your customers, measure staff and service utilisation, reduce wait times, and improve your resource allocation.

The best part? The data is easy to understand and requires no configuration.
Better understand your customers.

With the data you capture from walk-in appointments, you’ll be able to build detailed customer profiles, understand pain (and plus) points, and get actionable insights that help you improve your service.

Save time. Boost productivity.

In seconds, you can access all the visitor information you need. You can also automate the entire booking process and enable your visitors to self-serve — saving you time and boosting your productivity.

Deliver personalised experiences with ease.

You’ll have access to all the information you need to deliver personalised experiences at scale. Just log in to the admin portal, click 3 times, and you’ll see detailed customer profiles that help you improve the visitor experience.

Accessible. Secure. Reliable.

Your booking solution will meet or surpass the Web Content Accessibility Guidelines (WCAG 2.1 AA). It will also comply with ISO 27001 and have a guaranteed up-time of 99.95% or higher.
The proof is in the bookings.
We’ve made it easy for the customers and staff of over 40 organisations to make and manage more than 5,000,000 bookings since 2019.
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Organisations that trust us.

You'll be in good company.
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