Elevate spatial

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Increase your efficiency with a booking solution that calculates staff availability based on location, work zone, and real-time travel data to save you time and improve the customer experience.

Spend less time travelling and get to customers faster.
Elevate Spatial uses location data, real-time travel information, and your business rules to provide your customers with the most efficient appointment slots.

It also clusters appointments to help you cut costs and spend less time travelling.
How it works.
Your customers select a service and fill out the booking form. We use their location, job details, travel data, and your business rules to provide the most efficient booking options in real-time. Your customer chooses their preferred slot. We send the booking confirmation, and that’s it: job done, all in under 60 seconds.
It’s quick. It’s easy. It improves the customer experience.
In 60 seconds, your customers can book an appointment using their mobile, tablet, or desktop.
 In 20 seconds, they can amend it. 

Elevate Spatial calculates booking availability based on location, work zone, and real-time travel information — so you’ll get to appointments faster and serve more customers.
Manage everything. In one place. In 60 seconds.
You can manage multiple staff members, teams, work zones, services, appointment types, and more. 

The best part? You can do it all in one place, in real-time — helping you respond to fluctuating demand and deal with unexpected staff changes.

All the information you need is 3 clicks away.

Your staff get a centralised, map-based view of your entire operation. With plotted appointments, interactive engineer routes, real-time travel updates, KPI reports, and more — you’ll have all the information you need to increase your efficiency.

Make work easy for your field-based staff.

Your staff can access all the information they need via the Elevate Spatial mobile app. They’ll be able to see their appointments, estimated travel times, job requirements, reference numbers, and more. All in one place, whilst on the go.

Control your service in 60 seconds.


You can create and edit work zones, re-allocate staff members, manage rules, set time buffers, alter appointment structures, edit services, and more. The best part? You can do it all in one place, in real-time.

Increase your efficiency, without the hard work.
You can set rules to re-allocate the appointments of absent staff, assign work based on primary and secondary work zones, set time buffers, allow same-day bookings, and more. 

Rules take less than 30 seconds to set up, and once configured, the scheduling engine does the rest — saving you time and money.
Save time. Increase productivity.
You can automate tasks like making a booking, allocating jobs, route planning, recording information, sending communications, and more to save your staff time and increase productivity.

Make smarter decisions with simple data.

You’ll get access to reports that track appointment durations, staff utilisation, travel time, late arrivals, and more — helping you to increase the efficiency of your mobile workforce.
Connect your workflows. Operate more efficiently.

Your booking solution will integrate with your existing calendar apps, payment gateways, workforce management solutions, accounting software, and more, so you can switch seamlessly between systems and get work done faster.

Accessible. Secure. Reliable.

Your booking solution will meet or surpass the Web Content Accessibility Guidelines (WCAG 2.1 AA). It will also comply with ISO 27001 and have a guaranteed up-time of 99.95% or higher.
The proof is in the bookings.
We’ve made it easy for the customers and staff of over 40 organisations to make and manage more than 5,000,000 bookings since 2019.
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Organisations that trust us.

You'll be in good company.
Mark Nelson
Chairman of the Riverside West Residents Association
"From the residents I've spoken to, the trial has been an overwhelming success, with far less noise from cars on the road, less pollution, fewer queues blocking our entry/exit to the car park and much more perceived control."
Mark Broxup
General Manager, Western Riverside Waste Authority
From our trial, we wanted to achieve two things. Our first objective was to control site usage and redistribute visits. Our second was to reduce the material delivered to the centre by stopping non-resident site usage. In the 6-months the system was in place, we achieved all of this (and more). Based on these results and various visitor satisfaction surveys, our members voted to keep the system in place long-term.
Sarah Innes
re3 Monitoring and Performance Officer
bookinglab have worked with re3 to make the system work for residents, site staff, and office workers. Importantly the solution has enabled the use of real-time records on-site — meaning that re3 residents can more easily cancel any unwanted bookings so that these can be made available to someone else, allowing our site to operate more efficiently.
Kirsty Bareham
Kent County Council, Waste Business Partnership Manager
On the whole, the booking system has been well received. In a recent survey of 9,000 residents, 97.5% of respondents found the system "extremely" or "quite easy" to use.
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