Transform how you interact with citizens at every stage of the user journey with powerful citizen engagement tools.
Manage ALL of your appointment & event-based services with one, easy-to-use platform.
Say goodbye to long, form-based processes & limited 9-to-5 access. Say hello to 24/7 self-service & instant access.
Book (or amend) an appointment at any time, on any device, in 60 seconds or less.
Empower citizens to access, book & use services how, when & where they feel comfortable by integrating your in-person, virtual & over-the-phone channels.
Keep your citizens in the loop with automated communications & collect feedback with customisable surveys.
Track usage, monitor outcomes & continually adapt your service to increase first-time resolution rates & reduce avoidable contact.
Say goodbye to excel spreadsheets, time-consuming admin & wasted capacity. Say hello to real-time visibility, lightning-quick admin & data-driven resource allocation.
Easily manage appointments for multiple channels, services & locations with custom booking rules & an AI-powered scheduling engine.
You’ll be able to view & manage bookings, edit your service details & easily communicate with citizens in real time.
You’ll have all the data you need to align resources with demand & reduce unnecessary spending.
From discovery & engagement to transaction & re-usage — you can deliver brilliant experiences at every stage of the citizen journey & reduce avoidable contact.
We’ve used data from over 20 million citizen interactions to create standardised booking journeys optimised for the public sector.
We’re a G-Cloud 13 Supplier — so you can purchase with ease, speed, and confidence
Your booking solution will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.
You’ll get all the core features you need to improve the citizen experience & reduce the cost to serve — at a price that reflects public sector budgets.
From white-label branding & personalised notifications to custom functionality, rules & processes — you’ll get a booking platform that works for you.
We’ll get you up and running in 14 days or less
— without burdening your IT team.
Connect your online appointment booking system with payment gateways, digital experience platforms, chatbots, enterprise apps & more.
See how you can improve the citizen experience, save time & cut costs with online appointment booking software.
Our booking system gives us complete control and transparency across all of our services, ensuring that resources are used most efficiently.
Enabling our customers to use a simple online process to book an appointment has been met with huge success. It has fast become the channel of choice.
On the whole, the booking system has been well received. In a recent survey of 9,000 residents, 97.5% of respondents found the system “extremely” or “quite easy” to use.
Check out a few of our most recently asked questions.
All of our appointment booking systems are optimised for mobile, meaning that your citizens & staff can make & manage bookings on the go. While we do not have a dedicated mobile booking app, you can use our booking platform on any mobile browser.
No, this is due to the level of customisation that goes into configuring a bespoke appointment booking system. However, we offer discounted pilots so you can experience the value of our appointment scheduling software before rolling it out completely.
