Lancashire County Council Logo HWRC Booking System Supplier
Trusted by:
0+
Household Waste Recycling Centres.
We're a trusted partner to some of the largest and most forward-thinking waste teams in the UK.
Average saving across 100+ sites:
£0+
per year. 
On average, members of our community save over £450,000 a year by implementing our HWRC Booking Service. That's over a 1000% return on investment.

Introducing our new form-based HWRC Booking System.

Our latest innovation in household waste recycling centre management—a cost-focused, streamlined version of our award-nominated HWRC Booking System. Priced at just £4,999 per year. 

This product offers a 25% cost saving compared to competing solutions on a standard G-Cloud contract, making advanced waste management more accessible for councils with tight budgets.

Based on feedback from our HWRC community, we’ve developed a form-based solution to address your daily challenges. This streamlined system focuses on core functionality, helping you manage bookings efficiently and stay in control of operations.

Built on the same robust framework trusted by two-thirds of the UK’s largest county councils, we made it our top priority to address the common reliability, usability, and security pitfalls that often plague other form-based products.

This product is designed to empower your team with the tools they need to enhance site efficiency, reduce costs, and elevate the user experience for citizens and staff—all while staying within budget.

Staff Interface For Online Booking System
Online Booking System Customisable User Interface
Staff User Interface For Online Booking System
West Sussex CC saves over
£0
per year.
West Sussex County Council have used our market-leading HWRC Booking System to achieve estimated annual savings of £650,000+
Kent CC saves over
£0
per year. 
Kent County Concil have used our market-leading HWRC Booking System to achieve savings of over £1.4 million.

G-Cloud 14

We’re a G-Cloud 14 Supplier — so you can purchase with ease, speed, and confidence.

Find out more
G-Cloud Online Booking System
Integrations

Seamlessly integrate your form-based HWRC booking system with your existing payment gateway, enterprise platforms, CMS, vehicle registration checker, permit/license checker, and more to streamline and automate your workflows.

FAQs

Check out a few of our most frequently asked questions. 

All of our HWRC booking systems are optimised for mobile, meaning that your citizens and staff can make/manage bookings on the go. While we do not have a dedicated mobile booking app, you can use our booking system on any mobile browser. In the past, we have also integrated our HWRC booking system with council-wide apps for our partners. 

No, this is due to the level of customisation that goes into configuring the booking platform. However, we offer discounted pilots so you can experience the value of our HWRC booking system before rolling it out completely.

Our form-based HWRC booking system delivers where it matters most: usability, security, robustness, and design. Built on the same trusted framework used by two-thirds of the UK’s largest county councils, it eliminates the common shortcomings of other form-based solutions.

Here’s why it stands out:

Exceptional Usability: With a modern, intuitive UI, our system is designed for seamless use by residents and council teams, ensuring a smooth, frustration-free experience.

Advanced Security: Engineered to the highest standards, it protects sensitive data and mitigates the vulnerabilities often found in competing systems.

Proven Reliability: Backed by award-nominated technology, it guarantees high uptime, fast response times, and seamless demand management.

These differences make our form-based HWRC booking system the perfect choice for councils looking to deliver top-tier service on a budget.
We’ve worked with over 100 Household Waste Recycling Centres to create standardised booking journeys optimised for citizens and staff. Key features include:

• Ability to handle complex scheduling and resourcing requirements

• Scalable, flexible, and secure

• Complex booking rules, processes, and logic

• Unrivalled functionality

• Ability to handle high booking volumes, across multiple locations

• Advanced Reporting

• REST APIs

• Ability to customise and automate communications

• Compliance with the WCAG 2.2 AA and much more
The form-based recycling centre booking system has three main components:

The user journey: a clean and simple process that enables users to book a tip slot. You’ll be able to customise this journey.

The admin portal: Your one-stop shop for managing tip bookings. You can also edit schedules and resources, create new locations & services, run reports and generate automated notifications.

The integration layer: If needed, this layer allows you to integrate recycling centre bookings with your existing digital experience platform, permit/license checkers, access systems, enterprise apps, payment gateway, content management system and more.
With the right HWRC booking system, you will increase site efficiency, cut costs, stop service misuse, improve reporting, and enhance the user experience.
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