Online Booking System User Interface Screen 1
bookinglab icon logo - online booking system

Easily book a pitch or 
sports facility.

Say goodbye to long, form-based processes & limited 9-to-5 access. Say hello to 24/7 self-service & instant access.

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Easily manage your sports facilities

Take the stress out of managing your sports facilities with easy-to-use admin tools.

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Staff User Interface For Online Booking System

24/7 self-service

Find, book & pay for a sports pitch in 60 seconds or less with criteria-based search filters.

Cancel, swap, or extend a pitch booking with just three clicks.

Keep citizens in the loop with automated reminders, instructions & updates.

Empower customers to book & pay for a sports pitch how, when & where they feel comfortable by integrating your in-person, online & over-the-phone channels.

Members can manage bookings, make payments & communicate with staff in the intuitive My Account Portal.

Online Booking System User Interface Screen 1
Online Booking System Customisable User Interface
Staff Interface For Online Booking System
Staff User Interface For Online Booking System
Online Booking System Customisable User Interface
Online Booking System Staff Interface Screen 1

Focus on what matters & automate the rest

Set rules on pricing, payments, availability, block bookings, priorities & more. Then, let the system take care approvals, scheduling, payments & comms.

Easily manage a high volume of bookings and payments for multiple locations, resources & facility types in a single admin view.

Take pre-payments online & configure rules to manage re-occurring payments, discounts & VAT allocations.

Identify trends, align resources with demand & reduce wasted capacity with visualised reporting dashboards & customisable reports.

Divide your sports facilities & allow citizens to book individual segments.

Manage pitch bookings on the go

Your staff can make & manage bookings on their phones, laptops, or tablets.

See the system in action
Staff Interface For Online Booking System
Online Booking System Customisable User Interface
Online Booking System Staff Interface Screen 1

Deliver personalised experiences.

Get GDPR-compliant, 360 views of your members & offer personalised discounts, payment plans & automatic billing.

Collect responses with automated surveys & incorporate feedback into your services to deliver a better citizen experience.

Generate more revenue with automated marketing, same-day bookings, variable pricing & personalised discounts.

Get more people active

Make it easier for people to find & book physical activities with a booking API that commits & processes open data about where, when & what activities are taking place across your region.

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Council Booking Platform User Interface 5
G-Cloud Online Booking System
Online Booking System User Interface Screen 1
Staff Interface For Online Booking System
Council Booking Platform User Interface

An online event booking system built for the public sector

We’ve worked with our community to create a sports pitch booking system that is proven to save staff time, improve the citizen experience & reduce the cost to serve.

We’re a G-Cloud 13 Supplier — so you can purchase with ease, speed, and confidence.

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Your sports pitch booking system will meet the WCAG 2.2 AA, comply with ISO 27001 & have a guaranteed up-time of 99.95% or higher.

We’ll configure & implement your event booking system in 14 days or less — without burdening your IT team.

From white-label branding & personalised notifications to custom functionality, rules & processes — you’ll get a sports pitch booking system that works for you.

Integrations

Save time & reduce admin errors by integrating pitch bookings with your existing payment gateways, digital experience platforms, enterprise apps, third-party systems & more.

Trusted by the public sector
0m+
bookings for 60 council departments.
Learn more about how we've helped public sector organisations (like yours) improve user experience, save time & cut costs. 
LB Hammersmith & Fulham
0+
hours saved per month.
Since implementing our sports pitch booking system, The London Borough of Hammersmith & Fulham have saved ~ 42 hours per month in admin time. 

FAQs

Check out a few of our most frequently asked questions. 

All of our sports pitch booking systems are optimised for mobile, meaning that your citizens & staff can make & manage bookings on the go. While we do not have a dedicated mobile booking app, you can use our booking system on any mobile browser.

The sports pitch booking system has three main components:

The user journey: a quick & simple process that enables users to book a pitch/facility. You’ll be able to customise this journey to add additional steps, questions & rules.

The admin portal / the sports facility management portal: here, you can manage pitch bookings for multiple locations, resources & facility types. You can also edit schedules & resources, create new locations & services, run custom reports & generate automated notifications.

The integration layer: this allows you to integrate pitch, court & leisure facility bookings with your existing digital experience platform, enterprise apps, payment gateway & more.

Yes. While our core offering only includes the online pitch booking system, our software uses a REST API, meaning that you can easily integrate payment gateways like Capita, Civica, GOV.UK, WorldPay, HeyCentric, Stripe, PayPal & more.
We’ve worked with our community to create standardised booking journeys for councils that manage any type of sports facility.

Key features include:

• Ability to handle complex scheduling & resourcing requirements

• Scalable, flexible & secure

• Complex booking rules, processes & logic

• Multi-channel orchestration

• Ability to handle high booking volumes

• Advanced Reporting

• REST APIs

• Ability to customise & automate communications

• Compliance with the WCAG 2.2 AA & much more
No, This is due to the level of customisation that goes into configuring a bespoke sports pitch booking system. However, we offer discounted pilots so you can experience the value of our sports pitch booking software before rolling it out completely.
With the right booking system, you will increase revenue, reduce admin time & improve the citizen experience.
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