Remote Appointments

Remote Appointments is powered by Twilio, the leading cloud communications platform. Remote Appointments gives businesses the ability to conduct seamless phone and video appointments without the need for downloading specialised video apps.

For more information, please see the integration features at: JRNI Marketplace.


We are passionate in delivering accessible journeys that everyone can use. At BookingLab we strive to deliver all our solutions to national web accessibility standards.


The JRNI technology stack enables us to provide tailored customer booking journeys, wrapped in with unique branding. To support staff, the platform delivers a configurable solution with powerful administration tools and automation.


Successful booking systems can drive revenue, 80% of appointments convert to revenue. 

It has been proved that pre booked appointments result in 80% of customers experiencing shorter wait times, thus improving customer experience.