Registrars Community News - November 2024

Ben Jones
29 November 2024
Est. Reading: 3 minutes
Updated: 29 November 2024

Introduction:

In this section, we’ll share the latest news from our registrars community.

The goal here is to inform you of any product updates or community-led initiatives and help you connect with councils tackling common challenges.

The top four news stories from November include:

  1. Solihull MBC joins our registrars community
  2. We attended LARCSA's Annual Learning & Development Event
  3. We rolled out new product updates
  4. We hosted our first community-led webinar

A warm welcome to Solihull MBC as the newest member of our registrars community!

We're thrilled to announce our partnership with Solihull's Registration Service to introduce our Registrars and Ceremonies Booking System, which is rapidly transforming the way the sector operates. Collaborating closely with the team at SMBC, we'll enhance operational efficiency through automated workflows and elevate the user experience with a visually appealing, accessible, and intuitive platform. We'll deliver seamless end-to-end self-service for all user types while minimising reliance on costly service channels. We're excited to see the results and will share regular updates as the project progresses—stay tuned!

We attended LARCSA's Annual Learning & Development Conference!

On the 19th of November, we had the privilege of joining over 100 of you at this year's LARCSA Conference.

The event was a fantastic opportunity to connect with those driving change, share insights, and explore how technology is revolutionising the registration and ceremonies space.

We were thrilled to engage with so many of you, learn about your challenges, and discuss how our collaborations with other local authorities are driving transformative improvements in user experience and operational efficiency across the sector.

Events like these are incredibly valuable. Your feedback and insights from our user group are instrumental in shaping our development cycles. We are dedicated to continuously refining our solution to tackle your challenges directly and deliver a platform that drives meaningful, tangible change.

We're excited to continue these important conversations and look forward to catching up with many of you in the coming weeks.

If you'd like to be part of our community-led discussions, click here.

Product updates.

As part of our ongoing commitment to development, we actively collaborate with our user community to gather feedback, ensuring our product evolves to meet the sector's needs.

This month, we're thrilled to share some key updates to enhance the overall user experience.

Across our core platform, we've refreshed the design and functionality with updated UI and UX improvements. By incorporating full GDS styling, we've focused on creating a system that is not only visually appealing but also highly accessible and intuitive for all users.

For admin users, we've upgraded the database search tools to make finding precise information faster and more efficient, saving valuable time.

We're also nearing the launch of our core product's self-service ceremony portal, packed with features like ceremony checklists, payment details, notice-giving options, ceremony preferences, FAQs, and direct messaging with an assigned contact.

We can't wait to share more updates with you soon—watch this space!

Our first community-led webinar.

On the 7th of November, we hosted our first community-led registrars webinar, and the engagement was incredible—with over 40 participants from more than 20 councils joining us!

It was fantastic to see colleagues from councils across the UK come together to share knowledge, ask questions, and discuss the latest trends and innovations in the sector.

If you missed it or want to revisit the discussion, you can access the webinar recording here and view the slides here.

We're always eager to hear from you. If you have any questions or wish to engage with someone in our community, feel free to click the 'Contact Us' button in this email.

We're excited to announce that we'll be hosting more of these events in the new year, so keep an eye out for emails from us—stay tuned!

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