Organisations that trust us.

You'll be in good company. 

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How we help the private sector.

1-2-1 Appointments.
In 60 seconds, your customers can book an appointment via their mobile, tablet, or desktop. In 20 seconds, they can cancel, amend, or re-schedule it.

What’s more, with a simple drag-and-drop interface, you can manage multiple appointment types, locations, services, resources — and more, all with just 4 clicks.
Virtual Appointments.
You can switch seamlessly between online and offline channels to improve the customer experience and better utilise your in-person capacity.

Your staff can make, manage, and host multiple appointments, in one place, in under 30 seconds.

Your customers can book an appointment with 6 clicks and attend it with just 1.

Pool Car Booking.

Increase the efficiency of your fleet, reduce travel costs, and save your staff time with a pool car booking solution that helps you improve vehicle allocation, optimise fleet size, and increase fleet visibility. 

Mobile Workforce Bookings.

Increase your efficiency with a booking solution that calculates staff availability based on location data, work zone, business rules, and real-time travel information to save you time and improve the customer experience.

Events.

Your customers can book tickets to your event with 6 clicks. You can manage multiple events, locations, resources, attendees, and more — all in one place, in 90 seconds or less.

Use cases include:

Training Courses
Retail Appointments
In-store services
Activities and Tours
Financial Services
Legal Services
Car Park Booking

Can’t see what you’re looking for?

These are just a few use cases. If you can’t find what you’re looking for, drop us a line. If it’s an appointment-based service that requires an enterprise-grade booking system, we’ll be able to help.

What our customers say

Mark Nelson
Chairman of the Riverside West Residents Association
"From the residents I've spoken to, the trial has been an overwhelming success, with far less noise from cars on the road, less pollution, fewer queues blocking our entry/exit to the car park and much more perceived control."
Kirsty Bareham
Kent County Council, Waste Business Partnership Manager
On the whole, the booking system has been well received. In a recent survey of 9,000 residents, 97.5% of respondents found the system "extremely" or "quite easy" to use.
Sarah Innes
re3 Monitoring and Performance Officer
bookinglab have worked with re3 to make the system work for residents, site staff, and office workers. Importantly the solution has enabled the use of real-time records on-site — meaning that re3 residents can more easily cancel any unwanted bookings so that these can be made available to someone else, allowing our site to operate more efficiently.
Mark Broxup
General Manager, Western Riverside Waste Authority
From our trial, we wanted to achieve two things. Our first objective was to control site usage and redistribute visits. Our second was to reduce the material delivered to the centre by stopping non-resident site usage. In the 6-months the system was in place, we achieved all of this (and more). Based on these results and various visitor satisfaction surveys, our members voted to keep the system in place long-term.
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