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Organisations that trust us.

You'll be in good company. 

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How we help the private sector.

1-2-1 Appointments.
In 60 seconds, your customers can book an appointment via their mobile, tablet, or desktop. In 20 seconds, they can cancel, amend, or re-schedule it.

What’s more, with a simple drag-and-drop interface, you can manage multiple appointment types, locations, services, resources — and more, all with just 4 clicks.
Virtual Appointments.
You can switch seamlessly between online and offline channels to improve the customer experience and better utilise your in-person capacity.

Your staff can make, manage, and host multiple appointments, in one place, in under 30 seconds.

Your customers can book an appointment with 6 clicks and attend it with just 1.

Pool Car Booking.

Increase the efficiency of your fleet, reduce travel costs, and save your staff time with a pool car booking solution that helps you improve vehicle allocation, optimise fleet size, and increase fleet visibility. 

Mobile Workforce Bookings.

Increase your efficiency with a booking solution that calculates staff availability based on location data, work zone, business rules, and real-time travel information to save you time and improve the customer experience.

Events.

Your customers can book tickets to your event with 6 clicks. You can manage multiple events, locations, resources, attendees, and more — all in one place, in 90 seconds or less.

Use cases include:

Training Courses
Retail Appointments
In-store services
Activities and Tours
Financial Services
Legal Services
Car Park Booking

Can’t see what you’re looking for?

These are just a few use cases. If you can’t find what you’re looking for, drop us a line. If it’s an appointment-based service that requires an enterprise-grade booking system, we’ll be able to help.
The proof is in the bookings.
From Mobile Workforce and Travel Bookings to Events and Tours — we’ve made it easy for the customers and staff of over 40 organisations to make and manage more than 5,000,000 bookings since 2019.
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What our customers say

Helen Page
Interim Head of Development, Kent County Council
Our booking system gives us complete control and transparency across all of our services, ensuring that resources are used most efficiently.
Hazel Shaw
Head of Customer Support & Development, Barnsley Metropolitan Borough Council
Enabling our customers to use a simple online process to book an appointment has been met with huge success, this has fast become the channel of choice for their requests for our service, and the support from bookinglab throughout the project was excellent.
Kirsty Bareham
Kent Council, Business Development Officer, Waste Management
A recent customer survey of 9,000 residents told us that 97.5% of respondents who booked using the bookinglab system found it extremely or quite easy.
Peter Wedlake
Cycle Training Manager, Kent Adult Cycling
The system provides us with the flexibility to adjust courses to meet demand and accommodate resourcing difficulties. Our customers are able to self-serve 24 hours per day, and also change their bookings without any need to resort to email/telephone contact to the office.
Michelle Cheetham
Project Lead, Barnsley Metropolitan Borough Council
We’ve always found that bookinglab have a very flexible and supportive approach. They have always been keen to work with us to ensure we maximize the benefits to be accrued from the design and implementation of the solution.
Sarah Innes
re3 Monitoring and Performance Officer
The bookinglab solution has enabled the use of real-time records on site. As a result, re3 residents can more easily cancel any unwanted bookings, so that these can be made available to someone else, allowing our sites to operate more efficiently.
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