Organisations that trust us.

You'll be in good company. 

How we help healthcare organisations.

Improve patient experience.
In 60 seconds, your patients can book an appointment from anywhere, at any time, using their mobile, tablet, or desktop. 

In 20 seconds, they can amend it. 

You can also reduce wait times by using real-time data to optimise appointment structures and set time buffers.
6 clicks: booking made.
Your patient will select a service or location — choose a date and time — complete the booking form — confirm their booking — and that’s it: job done, booking made.

It’s that simple.
Easily manage bookings at scale.
You can manage all of your appointments in one place.

With a drag-and-drop interface and a configurable, real-time calendar view, you can organise bookings for different services, locations, staff members, and resources — all with just 4 clicks.
Save time.
Reduce your workload by automating time-consuming admin duties like scheduling appointments, recording patient information, sending communications, and more.

Deliver a seamless online/offline experience

You can switch seamlessly between online and offline appointments to better utilise clinic capacity and improve the patient experience. 

Your staff can manage both types of appointments in seconds, using a centralised calendar view. Your patients can book an appointment with 6 clicks and attend it with just 1.

Make better decisions with simple data.

Increase the efficiency of your clinics and improve your resource allocation with real-time reports that track appointment durations, wait times, staff utilisation, bookings by channel, and more.

All the information you need. In one place.

You’ll have access to patient information before, during, and after each appointment. Just log in to the admin portal, click 3 times, and you’ll see detailed patient profiles, past appointment outcomes, scheduled appointments, and more.

A 20-second check-in process.


Say goodbye to inefficient check-in processes and reduce wait times by enabling your patients to check-in via their smartphone, tablet, or by simply scanning a QR code.

Connect your workflows.  Operate more efficiently.
You'll have control over a tech stack that uses RESTful APIs, so your booking solution will integrate seamlessly with your existing patient record systems, NHSmail, calendar apps, communication platforms, and more.

A flexible system that keeps you efficient.

In under 30 seconds, you can edit your booking journey by revising appointment structures, altering booking questions, and adding or removing: services, locations, and resources.

Accessible. Secure. Reliable.

Your booking solution will meet or surpass the Web Content Accessibility Guidelines (WCAG 2.1 AA). It will also comply with ISO 27001 and have a guaranteed up-time of 99.95% or higher.

Potential use cases include:

Phlebotomy Appointments
Mental Health Appointments
X-Rays and Scans
Flu Jabs
Counselling
GP Appointments
Sexual Health Appointments
COVID-19 Testing
Physio Appointments

Don’t see what you’re looking for?

These are just a few use cases. If you can’t find what you’re looking for, drop us a line. If it’s an appointment-based healthcare service that requires an enterprise-grade booking system, we’ll be able to help.

What our customers say

Kirsty Bareham
Kent County Council, Waste Business Partnership Manager
On the whole, the booking system has been well received. In a recent survey of 9,000 residents, 97.5% of respondents found the system "extremely" or "quite easy" to use.
Mark Broxup
General Manager, Western Riverside Waste Authority
From our trial, we wanted to achieve two things. Our first objective was to control site usage and redistribute visits. Our second was to reduce the material delivered to the centre by stopping non-resident site usage. In the 6-months the system was in place, we achieved all of this (and more). Based on these results and various visitor satisfaction surveys, our members voted to keep the system in place long-term.
Sarah Innes
re3 Monitoring and Performance Officer
bookinglab have worked with re3 to make the system work for residents, site staff, and office workers. Importantly the solution has enabled the use of real-time records on-site — meaning that re3 residents can more easily cancel any unwanted bookings so that these can be made available to someone else, allowing our site to operate more efficiently.
Mark Nelson
Chairman of the Riverside West Residents Association
"From the residents I've spoken to, the trial has been an overwhelming success, with far less noise from cars on the road, less pollution, fewer queues blocking our entry/exit to the car park and much more perceived control."
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