You're invited: Thursday the 18th of November at 11am ...

Join us for a 60-minute webinar where our JRNI community (35+ councils) will be sharing how they've used booking tech to increase efficiency, improve the resident experience, and cut costs.

Join the team
Join the team

It's free, it's virtual, and you'll get tons of useful insight from your public sector colleagues.

What you can expect

Since 2019, we've helped over 35 councils digitally transform their operations. In that time, we've heard from over 10,000 residents and ~150 council employees — and we've learnt a lot. Now, we want to share our learnings with you. 
In this webinar, we'll be sharing case studies and data-backed tips that will help you leverage booking technology (and other enterprise apps) to improve the delivery of public services. 
You'll also hear from several guest speakers who have overseen local government digital transformation projects.
The webinar will be broadcast using Microsoft Teams at 11 am on Thursday the 18th of November. It's free, and you'll be able to access it with or without an account, using any internet-connected device. 
You can book your place in less than 20 seconds, and you'll be able to join the talk by simply clicking the link in your confirmation email. 
The session will be hosted by bookinglab CEO Chad Duggan, who will be joined by several public sector employees who occupy senior digital roles in their respective councils.

What we'll be talking about

The webinar will be split into three parts. In part one, we'll be sharing proven tips that will help you increase efficiency and improve the user experience. We'll even show you how it's done with live demonstrations. 

We'll also be explaining where booking technology sits within your enterprise architecture and how it can complement your existing CMS, forms, and payment systems to deliver a consistent user experience.

In part two, your public sector colleagues will be sharing how they've used booking technology (and other systems) to digitally transform their operations.

In part three, you'll get the chance to ask questions and interact with us, our guest speakers, and other webinar participants. 

That all sounds great, right? But you're probably thinking - what will I actually get in return for my time? Well, in short - you'll find out how to:
Reduce wasted capacity

We'll share 4 data-backed tips that have helped 35+ councils reduce no-shows by up to 62%.
Improve the resident (and staff) experience 
We'll share how 35+ councils are using technology to deliver a seamless online/offline experience to residents and staff.
Increase your efficiency 

We'll show you how to improve your internal processes, optimise resource planning, automate admin, and reduce workloads. 
Make digital work for everyone
We'll share best-practice tips that will help you design simple online experiences that comply with WCAG 2.1 AA, ISO 20071, and more. 
Increase your revenue   

We'll show you how to use booking tech to better utilise council assets and increase revenue.
Leverage data insights

We'll show you how to collect, visualise, and use data to make more informed decisions.  
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