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Barnsley Metropolitan Borough Council works hard to serve over 243,300 residents in the north of England. They wanted to enable a digital channel shift for their Registration Services by allowing citizens to book appointments using a simple online process.

Download our case study to see how our solution helped them to meet their goals. 

49%

Increase in channel shift...

...to digital self service.

Reduced office admin...

... to let staff focus on service delivery and promotion

85%

Customer satisfaction...

... across bookable services.