Barnsley Metropolitan Borough Council works hard to serve over 243,300 residents in the north of England. They wanted to enable a digital channel shift for their Registration Services by allowing citizens to book appointments using a simple online process.
Download our case study to see how our solution helped them to meet their goals.
Increase in channel shift...
...to digital self service.
Reduced office admin...
... to let staff focus on service delivery and promotion
... across bookable services.